ABOUT COMPANY
We’ve been at the forefront of innovation for more than a hundred years, helping to power, protect and connect the modern world
Today, we’re working on a multi-year transformation to unlock our full potential. We’re building on our enduring, distinctive strengths to create a high-performing, competitive, resilient and growing Rolls-Royce. We will continue to design, build and maintain systems that provide mission-critical power to customers.
JOB DETAILS
| Company | Rolls-Royce |
| Job Location: | UAE/Dubai |
| Age Limit: | Mentioned in Job Roles |
| Experience: | Added Below |
| Salary: | Talk in Your Interview |
| Gender: | Male & Female |
| Education: | Based on Post |
| Closing Date | 16-07-2024 |
| Recruitment by: | Free and Direct |
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Responsibilities and Duties:
- Project management skills with ability to manage stakeholders, project timeline, professional update/report to management on the progress and monitoring completion of project within optimal budget allocated.
- Ability to review and establish process to consolidation the contracts for negotiation of the purchase volume.
- Monitor and ensure the profitability of the VCA/contracts and coordinate execution.
- Be responsible for the relevant field/warranty service documentation and implementation/fulfilment of business process according SME and RRPS requirements within field service (including implementation of business processes (according PSPM)).
- Work in tandem with Duty Manager and Field Service Coordinator to ensure the service request enquires and process are supported in timely manner.
- Ensure to collect NPS feedback after completion of job. Collect and review customer feedback.
- Prepare and establish technical reports and notes during shop and field jobs required in report preparation.
- Manage customer service request enquiries from end-to-end to promote a fast and effective delivery to our customers, including Customer communications, Project updates, work permits, coordination of logistics, vendor communication, internal communication with stakeholders.
- Prepare service quotes and ensure all related expenses are captured whilst offering customer service options.
- Complete pre and post-order service job cost and labour analysis.
- Liaise with Finance team internally for timely closure of service calls to match the records with finance book.
- Collect, analyze and report Service engineer on-site timesheets, hours worked (Inc. O/T) and expenses.
- As a process owner report and lead any service process improvement actions internally.
Qualifications/ Requirements
- Bachelor Degree in Engineering/ Business Administration/Management
- Preferably has product knowledge on MTU engines/systems
- Project management experience is a must with good customer communication and reporting skills.
- Ability to prepare and interpret report with decision making and problem solving skills
- Knowledge of management processes and reporting systems, cost calculation and management techniques.
- Knowledgeable in MS office for report preparation and presentation is mandatory.
- No visa restrictions for GCC / MENA region as well as EU countries is good to have.
- Good English knowledge (oral and written
Current job list
- Service Controller
- Service Data Operations Specialist (f/m/d)
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HOW TO APPLY
You can apply for vacancies at Rolls-Royce by clicking the "Apply Here" button below. By doing this you can search for available positions on the job portal. Once you have identified a position that interests you, read all the details and click the "Apply Now" button. You can now begin filling out the online application form, which may include a personal summary, work experience, educational background and CV. After providing the necessary information about your
application, you must complete the entire application process by taking other steps such as screening, examination and testing for the position you have chosen. Once the decision is made, selected candidates will be notified via the HR email address.
View Apply Rolls-Royce job
A quick conclusion
Numerous job vacancies at this company offer you a great opportunity to reach new heights in your career. Apply now to be a part of this organization and put your skills and experience to good use. There is no processing fee for applying for jobs with the company, so you can easily submit your resume and attachments. Take advantage of the best opportunity and take the first step towards your future career.
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